The world of Corporate Travel, just like any other sector, has its own specific terminology. Do you know the meaning of terms such as business formal code, internal customer and gamification? Find out in the second part of our basic glossary forBusiness Travellers!
Business casual code: Dress code for professional meetings and events that do not require a great deal of formality. It involves maintaining a professional appearance in which comfort takes priority. This should not be confused with a casual dress code, which refers to a more streetwear appearance, which would be too informal for such occasions.
Business formal code: Dress code for professional meetings and events that require a great deal of formality. It involves maintaining a professional and sophisticated appearance wearing plain, elegant clothing.
Corporate trip: A trip that an employee of a company has to make for work-related reasons, whether it be a meeting with a customer, an internal meeting, training, attending a corporate event, congress or professional conference, etc.
Digitization: The process of converting an analogue document, file, process, etc. into a digital format, thereby facilitating its processing and management.
Event planner: A professional who specializes in the preparation, coordination and execution of events.
Gamification: The practice of using tactics related with games in professional settings, to enhance productivity and save costs for the company. It does not have anything to do with playing, as such, but rather with achieving business objectives and motivating people through the use of data.
Internal customer: Somebody within a company that receives the results of an internal process of the company or, in other words, in a customer-supplier relationship with the same corporation, the person who receives the service. For instance, corporate travellers are internal customers of the company’s Travel Manager.
Mileage allowance: Financial compensation paid by the company to employees that use their own private vehicle to perform their professional activity. This compensation is intended to cover the expenses related to the vehicle throughout the journey. In other words, it covers fuel, wear and tear of the tyres and vehicle itself, a proportional part of the insurance and taxes (road licence, registration), etc.